It’s important that Octopus has an accurate and active phone number on file. We update you on important account information, promotions and opportunities to earn extra points & cash via text message!
If you have changed phone numbers since joining Octopus, please contact our support team at: (240) 366-5877 (Monday – Friday) and press 3. Our team will complete a quick identity verification process with you before updating your phone number on file. The process takes on average 2-3 minutes!
We are currently only able to update your phone number over the phone, but we are working on a new feature to enable you to update your number from your Dashboard!