My tablet is stuck on the firmware update.
If your tablet is displaying an icon similar to the image above, the tablet needs to process a firmware update. To leave this update and get back to the Octopus app, please follow the instructions below:
- Hold the Power and Volume Down buttons simultaneously for 10 seconds until the screen goes black. These buttons are seen circled in the image below:
- When the tablet restarts, click the square button (you may need to swipe up from the bottom of the screen to find this button)
- If prompted, click “Set Octopus as Default”
- Click “Okay”
If you are not prompted to click “Set Octopus as Default,” your tablet will still continue to work properly.