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JourneyTV Beta will integrate seamlessly with your Octopus tablet and include new features that encourage better ratings and increased tipping, such as:
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Do I need a new tablet to run Uber JourneyTV?
No. Your existing tablet will seamlessly run both the Octopus experience and Uber JourneyTV experience. Uber JourneyTV will activate only for your rides with Uber.
Octopus’ friendly support team is here to help! You can contact us in our usual ways at: playoctopus.com/help, [email protected], or by calling (240) 366-5877 (M-F).
On Uber trips, your riders will experience:
On-tablet tipping automatically links with the rider’s app. The rider can choose to tip through their phone as usual, or directly on the tablet.
While there are no games in the initial version of JourneyTV, we will continue to improve the Uber JourneyTV experience. In the meantime, riders will enjoy live ride ETAs, in-app tipping, and other new features for the JourneyTV experience.
While JourneyTV does not yet offer games for corresponding points, it will feature new earning opportunities such as on-tablet tipping. We will be closely monitoring to ensure JourneyTV earnings are approximate with Octopus earnings.
Uber JourneyTV is only available in select vehicles nationwide. While we can’t guarantee you’ll experience Uber JourneyTV immediately, using the Uber rider app will increase your chances!
If you see a problem, please let our support team know immediately! If you have a suggestion, we will be sending a survey to collect your feedback on the JourneyTV experience.
If you already have an Uber in-car tablet, your Uber tablet will stop working and you will no longer earn from your Uber in-car tablet. You will continue to earn with your Octopus tablet as normal.
If you have questions about your Uber in-car tablet, we recommend contacting Uber support directly.
We do not have a similar feature for Lyft rides available at this time, and your tablet will show the Octopus experience as normal. If you also complete trips with Uber, your tablet will activate the Uber JourneyTV for those trips. Uber JourneyTV will not activate for rides with Lyft or any other rideshare company.
Uber JourneyTV is available nationwide in the vehicles of select Uber and Octopus driver partners. Availability will be expanding soon.
You can opt out of Uber JourneyTV from the Octopus Driver app or web Dashboard. You can find instructions with images at: https://playoctopus.com/help/uber-lyft-account-link/
Uber JourneyTV beta is available for all Uber rides, except for UberX Share and Uber for teens rides.