I forgot my Apple ID or Google Play account information.

Please select your device type below for helpful troubleshooting steps.

I have an Apple Device

  • Please follow this link to find troubleshooting steps for recovering your Apple ID email.
  • Please follow this link to find troubleshooting steps for recovering your Apple ID password.

I have an Android Device

  • Please follow this link to find the troubleshooting steps for recovering your Google Play Store account information.

Need more help?

If you have any other questions, please let us know by submitting a support ticket below: