I forgot my Apple ID or Google Play account information.

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Please select your device type below for helpful troubleshooting steps.

I have an Apple Device

  • Please follow this link to find troubleshooting steps for recovering your Apple ID email.
  • Please follow this link to find troubleshooting steps for recovering your Apple ID password.

I have an Android Device

  • Please follow this link to find the troubleshooting steps for recovering your Google Play Store account information.

If you have any other questions, please let us know by submitting a support ticket below: