To stay up to date with the latest about your account and Play Octopus, make sure to keep your app notifications on! Please find steps below to troubleshoot the app’s notifications on your phone. We recommend troubleshooting your device notification settings first, before checking your Octopus app settings:
I have an Apple device.
- Please follow this link for troubleshooting steps on receiving notifications from the Octopus Driver App.
I have an Android device.
- Please follow this link for troubleshooting steps on receiving notifications from the Octopus Driver App.
Within the Octopus Driver App.
- Open the Octopus Driver App:
- Tap Account on the bottom right of the screen:
- Scroll down to Settings and tap Notification Preferences:
- Toggle Push Notifications:
