Your Driver Dashboard will be temporarily locked when an incorrect password or verification code is used multiple times.
When your Driver Dashboard is locked, your Octopus account is still active, and your tablet is continuing to award points as normal. Only your Driver Dashboard is temporarily locked to protect your information.
To unlock your account and log in to your Driver Dashboard, please complete the following:
- Reset your password at: account.playoctopus.com/reset
- Submit a ticket to have your Driver Dashboard unlocked by submitting a ticket below. We will unlock your Driver Dashboard within 24 hours.