Passenger stepped on your tablet’s charging cable on the way out of the car, or your charging port is acting up? No problem! We offer free replacement charging cables, charging ports, and Velcro mounts available for shipment.
Please note: We have found that 95% of charging issues can be resolved with a replacement charging cable. If the metal piece on the charging cable or the cable itself is bent, it may prevent your tablet from charging properly.
If your tablet is not charging properly, please order a replacement charging cable using the form below as an initial troubleshooting step.
How do I order replacement equipment using the Octopus Driver App?
- Open the Octopus Driver App:
- Tap Account on the bottom right of the screen:
- Scroll down to Help and tap Help Center:
5. Under Quick Links, select Order Replacement Equipment:
6. You will be redirected to your phone’s default web browser to order your replacement equipment.