If you receive an error message after logging in to the Driver Dashboard, please complete the quick troubleshooting steps below:
- Close all the windows in your internet browser, then open a new window and attempt to sign into the Driver Dashboard again.
- Clear the cache and cookies on your internet browser, then open a new window and attempt to sign into the Driver Dashboard again.
You can find instructions on how to clear the cache and cookies on your iPhone here: https://support.apple.com/en-us/HT201265
You can find instructions on how to clear the cache and cookies on your Android device here: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform=Android
If the troubleshooting steps don’t work, please let our support team know by submitting a support ticket below.