If you have sent back your Octopus tablet and received email confirmation that the tablet was returned successfully, you may be eligible to reapply with Octopus.
Use the following instructions to reapply with Octopus:
- Log on to your Driver Dashboard at:
account.playoctopus.com - Select “Click to Reapply” at the top of your Driver Dashboard, as pictured below:
- You will then be prompted to update some of the information that was originally provided on your Octopus application.
Please check your provided mailing address so that we can ensure your new tablet is delivered properly.
- Input the reason you would like to receive a new Play Octopus tablet, then confirm that you agree to the
Play Octopus Driver Agreement and to return the Tablet if you do not complete more than 100 rides per month.
Then, click Next at the bottom of the page, as pictured below:
- Once you have uploaded updated screenshots, input the total number of lifetime trips you have completed, then click
Complete, as seen in the image below:
Please note! Due to high demand, we are unable to immediately approve all reapplications at this time.