I previously returned my Play Octopus tablet. How do I reapply for a new one?

If you have sent back your Octopus tablet and received email confirmation that the tablet was returned successfully, you may be eligible to reapply with Octopus.

Use the following instructions to reapply with Octopus:

  • Click on the Account Status tab, as seen in the image below:
  • Fill out the Re-Apply for Tablet form, as seen in the image below:
  • Submit your agreement the Play Octopus Driver Agreement and agree to return the Tablet if you do not complete more than 100 rides per month:

Once these steps are completed, you will be prompted to fill out some steps of your initial Octopus application again to ensure all information is up to date!

Please note! Due to high demand for the Octopus tablet we are unable to approve all reapplications at this time.

If you have any other questions, please let us know by submitting a support ticket below: