My referral bonus is not showing up.

To ensure your referral has received and properly activated their tablet, it is necessary for them to gain some points with Octopus before the referral bonus is paid out.

During this time, you may notice that the referral says, “Pending Activation,” even if your referral already has their tablet.

If you notice that your referral is still “Pending Activation” after a week of driving with their Octopus tablet, please notify the support team using the form below. Including the name of the referral you are inquiring about will assist the support team in troubleshooting.

If you have any other questions, please let us know by submitting a support ticket below: