If you received an email stating that your proof of rides was not accepted, our application team needs additional information before reviewing your account again.
Our application team is currently accepting drivers who have driven rideshare for at least two months and are regularly completing at least 100 trips per month. You can upload additional screenshots for our team at: account.playoctopus.com. The team may have requested additional screenshots because:
- Your proof of rides did not indicate you have driven for at least two months.
Our application team requires a screenshot that shows at least two months of rideshare driving. The following screenshots from the Uber or Lyft app are ideal:
If you haven’t yet been on the road for two months, your application will remain on hold. You can upload new screenshots for review once you’ve been driving longer.
- Your proof of rides did not indicate you are completing at least 100 trips per month.
We require screenshots that show you have been consistently meeting our 100 trips per month requirement. Please upload 3–4 weeks of your most recent full weeks of rideshare driving. These screenshots should resemble the following examples:
- You did not upload any proof of rides, or your proof of rides was incomplete.
Our team needs at least two screenshots from your rideshare app to review your application:
- A screenshot showing how long you have been driving rideshare.
- A screenshot showing the number of trips you completed in your most recent full week of driving rideshare.
Once you upload these screenshots, our application team will review your account.