My tablet screen won’t turn on.

Please select your model of Octopus tablet below for further troubleshooting instructions. 

I have a Samsung or LG Octopus tablet. 

I have another brand of Octopus tablet. 

I have a Samsung or LG Octopus tablet. 

  • Please plug in your tablet to a charging source for 10 – 15 minutes and reset your tablet by holding both the power and volume down buttons for 15 seconds, as pictured below:

I have another brand of Octopus tablet. 

  • Please contact our support team using the form below for further assistance.

If you have any other questions, please let us know by submitting a support ticket below: