How do I complete the software update on my tablet?

To start the tablet software update, it may be necessary to restart your tablet. Once the tablet has been restarted, the update prompt should appear within five minutes.

Please complete the update process as soon as possible after the update prompt appears on your tablet. Once the update has begun, please follow the instructions below:

  • Your tablet will automatically start the tablet update with the following screen:

Play Octopus tablet that is updating the application.

  • When prompted, immediately select “Install”:

Play Octopus tablet with an update "Install" prompt.

  • If prompted, tap “Allow”

  • Your tablet will then process the update, as shown below:

Play Octopus tablet installing the update.

  • If prompted, tap “OPEN”

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If you have any other questions, please let us know by submitting a support ticket below: