Setting your account to Away lets our team know that you’re off the road, so that we don’t contact you about low tablet activity. If you drive with the tablet while your account is in Away mode, your tablet activity will still be logged and you will earn points.
If you will be taking a break from driving, that’s OK! We appreciate you letting us know by following these steps:
- Log on to your Driver Dashboard at: account.playoctopus.com
- Click the three lines at the top of the dashboard, as seen below:
- Click on the Account Status tab, as seen in the image below:
- Set the date you will return to driving by selecting a BACK-TO-ACTIVE date, as seen in the image below:
After pausing your account, when you return to rideshare, simply start driving with your Octopus tablet and your account will return to Active.
When Away mode expires, you will resume receiving low activity notifications for your account if you have not resumed driving with the tablet. Please note: You should begin driving before your BACK-TO-ACTIVE date to ensure your account remains Active and you do not receive low activity messages again.