Expert Account and Tablet Tips

Use this checklist to ensure your Octopus account remains in good standing and your tablet is always in tip-top condition!

  • Are you taking a break? If so, don’t forget to mark your account as AWAY on your Octopus Driver App or Web Dashboard to stop receiving low-activity notifications.
  • Cash out your earnings via your mobile app or web dashboard.
  • Need replacement equipment for your tablet? Order FREE replacement equipment here at any time:
  • Check out our Facebook group for more fun activities and events this month.

Tips for preserving your tablet’s battery health and ensuring its longevity. Please review the following tips:

  1. Please remove the tablet from your vehicle: Extreme temperatures, especially heat, can degrade battery life. Removing the tablet from your vehicle when not in use reduces its exposure to these conditions, thus helping maintain its battery health.
  2. Charge indoors: Charging your tablet indoors, to a full 100% charge at least once a week, improves the battery health. 
  3. Reboot if the tablet does not power on: If your tablet experiences issues powering on, attempting to charge your tablet for 15-20 minutes and then rebooting it by pressing the power button for 10-15 seconds can help resolve the problem. This is a common troubleshooting step to address tablet issues that may prevent the tablet from starting properly.
  4. Keep the volume at medium: Maintaining the tablet’s volume at a medium level allows you to hear if someone attempts to turn it off, which can be useful.

Overall, these tips protect your tablet’s battery while ensuring its optimal performance over time. By following these guidelines, you can help extend the lifespan of your tablet and minimize the need for replacements.

If you have any other questions, please let us know by submitting a support ticket below: