Expert Account and Tablet Tips

Use this checklist to ensure your Octopus account remains in good standing and your tablet is always in tip-top condition!

  • Are you taking a break? If so, don’t forget to mark your account as AWAY on your Octopus Driver App or Web Dashboard to stop receiving low-activity notifications.
  • Cash out your earnings via your mobile app or web dashboard.
  • Need replacement equipment for your tablet? Order FREE replacement equipment anytime here: Replacement Equipment.
  • Check out our Facebook group for fun activities and events this month.

Tips for Preserving Your Tablet’s Battery Health and Longevity

Please review the following tips to maintain your tablet’s performance:

  1. Remove the tablet from your vehicle: Extreme temperatures, especially heat, can degrade battery life. Remove the tablet from your vehicle when not in use to reduce exposure to these conditions.
  2. Charge indoors: Charging your tablet indoors to a full 100% at least once a week helps improve battery health.
  3. Reboot if the tablet does not power on: If your tablet doesn’t power on, charge it for 15-20 minutes, then press the power button for 10-15 seconds to reboot. This common troubleshooting step often resolves power issues.
  4. Keep the volume at medium: Maintaining a medium volume level allows you to hear if someone attempts to turn it off, which can be useful.

By following these tips, you can protect your tablet’s battery and extend its lifespan, minimizing the need for replacements while ensuring optimal performance over time.

Need more help?

If you have any other questions, please let us know by submitting a support ticket below: