My tablet has been lost or stolen.

If your device has been stolen, we ask that you file a police report and notify the Octopus support team using the form below. Our team will determine the proper next steps once we receive a copy of your police report.

Filing a report allows the police to contact you if they find your tablet and ensures that you are not liable for the missing device. We can provide the tablet’s model and serial number as necessary to help the police complete their report.

If you have lost your tablet, please let us know using the form below and our team will determine the appropriate next steps for your account.

If you have any other questions, please let us know by submitting a support ticket below or emailing contact@playoctopus.com:
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