Welcome to Octopus!

Online driver manual continues below.

What can we help you with?

Tablet Setup

It is essential that your tablet remains properly mounted with the cable wrapped around the headrest rods so that you earn points for driving with the tablet. NYC Drivers-Only: TLC inspectors will monitor the tablet mounting and cords for tripping hazards.

Step 1: Wrap the velcro sleeve vertically around the headrest of the front passenger seat.

Step 2:  Ensure that the velcro strap is straight and tightly secured.

 

Step 3: Secure tablet in corner clips by stretching clips to all four corners.

 

Step 4: Plug cable into tablet; wrap cable up and around tablet, with excess cable placed between mount and device. Plug cable into USB port.

Step 5: Hold Power Button down for 5-10 seconds to turn on the tablet.

Tablet Power Cycle

Tablet turning off and on?

You may notice the tablet turning off and on once or twice a week — don’t worry, that just means it’s installing updates.

Manually resetting the tablet

To reset the tablet, please hold down the power button located on the right side of the tablet for at least 15 seconds or until the tablet reboots.

We recommend charging the tablet for at least 15 minutes before restarting.

Driver Dashboard

Track your payouts, points and referrals from our mobile-friendly website. Driver Dashboard updates twice per day (once in the morning, once in the evening).

Driver Profile

Every Uber ride gives you 1.5 points. The more you drive, the quicker you earn cash.

Account Status

You can check your account status anytime to make sure you’re active and ready to earn with Octopus. If you’re taking a break or going on vacation, place your account on a temporary pause—it’s quick and easy. 

Payouts

Once you reach 250 points, you’ll earn $25 in your Octopus account. When you’re ready, you can transfer your earnings directly to your debit card or treat yourself with a gift card via Prizeout. 

Rewards

Visit the Rewards tab to discover exclusive offers just for our drivers—like discounts for car washes, auto parts stores, and vehicle services. Check back often to make the most of your perks.

How to Get Paid - Octopus Driver App

Step 1: Open the Octopus Driver App:

Step 2: Tap Go to Wallet at the bottom of the screen:

Step 3: Select the box on the payout(s) you want to cash out:

Step 4: Select Debit Card:

Step 5: If you do not have payment information on file, fill out the payment information and tap Save before cashing out. Please note that it will take 24-48 hours for a newly added card to be approved.

How to Get Paid - Online

Step 1: Log into your Driver Dashboard at account.playoctopus.com and click the Payments tab.

Step 2: Ensure that your payments will be sent to the correct debit card by checking the Primary Card field.

Step 3: Hit “Allow” if prompted. Select the box on the payout(s) you want to cash out.  Click the Cash Out button to send the payment to your card on file, or the Gift Cards button to cash out to a gift card you prefer.

Download the Octopus Driver App

Check your Driver Dashboard

With the app, you can check your points, earnings, and account status on hand. If you’re taking a break or going on vacation, place your account on a temporary pause—it’s quick and easy. 

Receive Notifications from the Octopus team

Get instant alerts about exciting contests and upcoming events, so you never miss a chance to earn more awards!

Payouts

Cash out quickly and securely—right from the app. You can transfer your earnings directly to your debit card or treat yourself with a gift card via Prizeout. 

Push Notifications

Stay in the loop with the Driver’s Seat newsfeed and all our announcements — so you’re always the first to know what’s new!

 

PERKS: Badges, Rewards & More

Exclusive Badges

Earn fun badges for your driver profile when you hit driving milestones or your passengers win prizes on your tablet.

Milestone Rewards

As a token of appreciation of your loyalty, receive exclusive gifts as you reach Octopus milestones: 1K points, 5K points, and 10K points.

Free Replacement Parts

Get free replacement charging equipment and other accessories at any time to help keep your tablet running: playoctopus.com/help/equipment/

Taking a Break from Driving?

We know drivers may need to take time off the road. If you plan on taking a break from driving, you may put the 100-trip-per-month requirement on hold* by completing the following steps: *Please Note: Even when your account is paused, you will still earn points when driving.
Log on to your Driver Dashboard at account.playoctopus.com
Click on the “Account Status” tab
Set the date when you will be back to driving!