New Driver Info

Welcome to the Octopus Family!

Diagram of how to mount tablet

The Play Octopus game tablet is designed to enhance the rideshare experience, creating a more memorable trip for each passenger. Providing an enjoyable journey helps encourage riders to leave you a higher rating, give larger tips, and write better reviews. So, don’t wait – set it up now and remind your passengers to Play Octopus! Now, let’s get started…



Table of Contents

Tablet Set Up
Operating Your Tablet
Tablet Software Updates
What’s In It For Your Passengers
Driver Dashboard
Make Money With Octopus
Driver Community
Perks, Badges, Rewards & More
Taking a Break from Driving?
Contact Information and Support



Tablet Set Up

Without Plastic Partition 

Step 1: Fasten mount to the passenger headrest with clips facing backseat.

With Plastic Partition

Step 1: Using the velcro strips, fasten tablet clips to the partition 2-6 inches apart and at eye level.

Step 2: Secure tablet in corner clips by stretching clips to all four corners.

Step 3: Plug charger cable into tablet and then into USB Port. Plug port into car outlet. Please note: Your tablet must stay plugged in at all times while you are completing trips.

Step 4: Hold Power Button down for 5 seconds to turn on the tablet.

*If tablet update initiates, see Tablet Software Updates for instructions


Operating Your Tablet

Powering On Your Tablet

Press and hold the power button for 5-10 seconds.

Please note when your tablet is off, it cannot record activity and you will not accumulate driver points.

Nap Mode

Nap mode enables your passengers to temporarily dim the screen and mute the volume while they are in the vehicle.

Your tablet screen will enter sleep mode and show a black screen if your vehicle doesn’t move for 10+ minutes. Once you start driving again or tap the screen, the tablet will leave sleep mode if the battery is charged.

Volume & Brightness

Adjust tablet volume and brightness from the bottom right side of the screen, or use the buttons on the top of the tablet to control while in the front seat.

*If you or a passenger accidentally exits the Octopus app or something still seems wrong, contact support at: www.playoctopus.com/help/


Tablet Software Updates

 Periodically, your tablet will receive an update. Please follow the steps below to ensure you are on the latest version.

updating tablet

Step 1: Update begins

Do you want to install

Step 2: Tap “INSTALL”

Tablet installing software

Step 3: Wait for install to complete

Allow install

Step 4: Hit “ALLOW” if prompted

app installed

Step 5: Tap “OPEN”

*Need help? Get in touch by emailing contact@playoctopus.com, calling 240-366-5877 (Monday-Friday), or visiting playoctopus.com/help.


What’s In It For Your Passengers!

Free Games

Riders select FREE games from the home screen to enjoy during the ride! Passengers do not have to register or provide any information.

Promotions & Discounts

Enjoy free offers and discounts from Octopus partners between games.

Free Prizes

Riders who win daily high scores earn free Amazon gift cards. Note: prizes are only for riders!

Driver Profile

Riders can learn more about you from your driver profile, helping to enhance your conversations.

Adjustable Settings

Change the volume, put the tablet into nap mode, or see the weather from the tablet control panel.

Have Fun

Riders enjoy an overall unique gaming experience — in return we hope you see better tips, reviews, laughter, and conversations!


Driver Dashboard

Track your payouts, points and referrals from our mobile-friendly website. Driver Dashboard updates twice per day (once in the morning, once in the evening).

Points

Every estimated passenger trip you give earns you 1 point (we estimate trips using GPS). Each game played by a passenger earns you 1/2 point.

Referrals

Get $25 for every eligible rideshare driver that signs up with your referral code and starts driving with the tablet. Visit the dashboard to see your referral code and track your referrals.

Payouts

Cash out every time you reach 250 points.

Offers

Get special offers, discounts, and perks exclusively for Octopus drivers.

Account Status

Taking a break from driving? Let us know when you will be away under the “Account Status” tab to avoid inactivity notifications and account issues.

*Our points and payouts system is provided at Octopus’s discretion and may change in the future.

Driver Dashboard


Make Money With Octopus

Get special offers and track your points, payouts, and referrals from your Driver Dashboard: account.playoctopus.com

Drive With Your Tablet

The more you drive and the more your passengers play, the quicker you earn cash.

Track your points and cash outs from: account.playoctopus.com

Refer Other Drivers

Earn $25 for each driver that signs up with your referral code and starts driving.

Track referrals’ progress and request more referral cards from the “Referrals” tab on account.playoctopus.com

Special Offers

As an Octopus driver, you have access to deals and discounts from companies we love in the rideshare space – from rideshare tools to auto services.

Visit account.playoctopus.com and click on the “Offers” tab


Driver Community

Welcome to our exclusive Octopus community. We work to create a unified rideshare culture, connecting like-minded drivers from all over North America that want to offer the best amenities in their vehicles. Join us on Facebook, display your Octopus window cling on your ride, and post your Octopus driver sign to connect with other drivers and passengers.

Our Private Driver Facebook Community

Join our exclusive drivers-only Facebook group for content and promotions like:

  • Driver of the Month
  • Theme Weeks
  • Cash & Prize Giveaways
  • Exclusive Offers
  • Informational Webinars
  • Conversations with Like-Minded Drivers

The Octopus Facebook group is for fun, respectful and helpful “water-cooler” discussions with fellow drivers. Our team cannot respond to personal questions or support requests on Facebook.

Octopus Driver Sign

Display your sign near your tablet to encourage passengers to play. You can display your sign in whatever way is best for your car.

Play to win cash prizes sign

PERKS: Badges, Rewards & More

Exclusive Badges

Earn fun badges for your driver profile when you hit driving milestones or your passengers win prizes on your tablet.

Milestone Rewards

As a token of appreciation of your loyalty, receive exclusive gifts as you reach Octopus milestones: 1K points, 5K points, and 10K points.

Free Replacement Parts

Get free replacement charging equipment and other accessories at any time to help keep your tablet running: playoctopus.com/help/equipment/


Taking a Break From Driving?

We know drivers may need to take time off the road. If you plan on taking a break from driving, you may put the 100-trip-per-month requirement on hold* by completing the following steps:

*Please Note: Even when your account is paused, you will still earn points when driving.

Log on to your Driver Dashboard at account.playoctopus.com
Click on the “Account Status” tab
Set the date when you will be back to driving!


driver help center logo over octopus tentacle background

Comments? Issues? Questions?

Please visit www.playoctopus.com/help/ to fill out the support form and connect with a Play Octopus team member.* Note: Filling out the driver support form is the quickest and easiest way to get a response from our team!

We do not respond to support requests via Facebook.

or email us at contact@playoctopus.com

*Plus, see a list of commonly asked questions for quick solutions and answers.