You requested it, and we listened! It is now possible to cash out to a gift card using Prizeout, in addition to cashing out directly to your bank account.

Through Prizeout, our gift card provider, you can transfer your earnings to a gift card, and receive a small bonus for each gift card. To cash out on Prizeout, please follow the steps below:

• Log on to your Driver Dashboard at: account.playoctopus.com
• Click on the three lines at the top left of the dashboard, as seen below:

• Next, click on the Dashboard button on the left side of the screen and the Payments link to see if you have an available cash out:

• If you have a cash out available, you will be able to select between cashing out to a gift or to your bank account. Click on the Gift Cards button to cash out to a gift card, as pictured below:

• After selecting Confirm, you will see a variety of gift card options, as pictured below:

Please note: Prizeout regularly changes the available gift cards. Make sure to cash out quickly if you see a gift card you like!

• Once you select your gift card and choose your cash out amount, click Confirm Prizeout to complete the transaction!

• After confirming your gift card, a confirmation email from [email protected] will be sent to your email to claim your gift card:

If you experience any issues with your Prizeout transaction, select the Contact Us link at the bottom of the email for assistance

How can I cashout to a gift card using the Octopus Driver App?

Cashouts to gift cards are provided by Prizeout, our gift card provider. Please find instructions below on how to cash out to a gift card using the new Octopus Driver App:

1. Open the Octopus Driver App: 

2. Tap the Wallet at the bottom of the screen:

3. Tap the box on the payout you want to cash out:

4. Choose Cashout to gift card. Once you cash out to Prizeout from the Octopus Driver App, you will be sent your gift card within 1 hour.  
   
   The gift card will be coming from [email protected] and will be titled “Claim your (vendor you chose) gift card.” If you don’t see your gift card in your email inbox, we also recommend checking your spam folder.