If your tablet is stuck on a black screen, please complete the troubleshooting steps here: playoctopus.com/help/tabet-power-on/.

Play Octopus – Help Center

Welcome to the Play Octopus Help Center! Search for your question in our Help Center below. If you are unable to find your question, please fill out the support form at the bottom of the page.

Play Octopus - Help Center

Account Status

Application Questions

Equipment Request

Getting Started with Octopus


Play Octopus Pro Tips!



Tablet Troubleshooting

If you have any other questions, please let us know by submitting a support ticket below. Please note: We are closed for Thanksgiving. We will respond to all inquiries within 2 business days after we reopen on Monday, November 28th.