I received a text asking me to enable permissions on my tablet.
Our engineering team is asking driving partners to change settings on their tablets to ensure your device continues to operate properly and to enable new features for your tablet. Turning on these permissions will allow your tablet to run the latest Octopus content! Please select your Octopus tablet model to find the correct steps for […]
In which cities does Play Octopus currently operate?
Play Octopus is growing fast! Below is a list of the current cities where we operate. Even if your city is not on the list, sign up at playoctopus.com/join to get notified when we launch in your area. Play Octopus is available for rideshare drivers in the following cities: Atlanta, GA Austin, TX Baltimore, MD […]
I’m not receiving emails from Octopus.
The Play Octopus team responds to support queries within 24 hours. If you are not seeing all of our emails, please check your junk or spam folder for an email from [email protected]. The best way to ensure you receive email communications from Play Octopus is to whitelist our email: [email protected]. Please select your email provider […]
How does “The Button” work?
z Everyone knows how great having the Octopus tablet is for rideshare drivers: better tips, higher ratings and reviews, and more conversations with passengers. While we already pay you for your tablet activity, this is passive income. Now, there’s a new way to be more proactive and earn extra money with your Octopus tablet. Introducing: […]
How can I track the status of my referrals?
You can track the status of your Play Octopus referrals through your Octopus Driver App or Driver Dashboard! Follow the instructions below to keep track of your referrals: I am using the Octopus Driver App. I am using the web Driver Dashboard. Octopus Driver App Open the Octopus Driver App: 2. Click Rewards at the […]
How can I refer drivers to Octopus?
Web Referral Driver App Web Referrals Referring other drivers is a great way to earn extra cash with Octopus! Every driver you refer who receives and starts driving with their tablet earns you a referral bonus of at least $25! Referring drivers is as easy as one, two, three! SHARE your referral code or link […]
Expert Account and Tablet Tips
Use this checklist to ensure your Octopus account remains in good standing and your tablet is always in tip-top condition! Are you taking a break? If so, don’t forget to mark your account as AWAY on your Octopus Driver App or Web Dashboard to stop receiving low-activity notifications. Cash out your earnings via your mobile […]
How can I download the Octopus Driver App?
You asked, and we listened! You can now track your points, payouts, and other account information from the new Octopus Driver app on your iPhone or Android device. You can also continue to access your Driver Dashboard at: account.playoctopus.com. Downloading the app is easy! Please select your device type below for app installation instructions: I […]
How do I update my email using the Octopus Driver App?
Updating your email is now easier than ever! Follow the steps below to learn how: Open the Octopus Driver App: Tap Account on the bottom right of the screen: Under Account, tap Manage My Account: Tap Driver Information: Tap Edit next to Email Address: Enter your new email and tap Save:
How can I log out of the Octopus Driver App?
There’s no need to log out of the Octopus Driver App! The app will ask you for FaceID for iOS or Face & Fingerprint Unlock for Android each time you open the app. If you would like to completely log out of the app, please complete the following: Open the Octopus Driver App: Tap Account […]